PRIVACY POLICY

DampLine Ltd

DampLine Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information that you provide when using our website or contacting us.

INFORMATION WE COLLECT

We may collect and process the following information:

• Name

• Contact information, including telephone number and email address

• Property address

• Information provided via enquiry forms

• Any other information you voluntarily provide relating to a damp enquiry

HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

• To respond to enquiries and arrange damp surveys

• To provide information about our services

• To prepare quotations and reports where required

• To maintain internal records

• To communicate with you regarding your enquiry

We do not sell, trade or transfer your personal information to third parties unless required to do so by law.

LEGAL BASIS FOR PROCESSING

We process personal data under one or more of the following lawful bases:

• Your consent

• Performance of a contract or pre-contract enquiry

• Legitimate business interests

DATA STORAGE AND SECURITY

We are committed to ensuring that your information is secure. Suitable physical, electronic and managerial procedures are in place to safeguard and secure the information we collect.

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal obligations.

SHARING YOUR INFORMATION

We may share information only where necessary to deliver our services, for example with contractors or professional advisers. Any such parties are required to keep your information confidential.

We will not share your information for marketing purposes.

YOUR DATA PROTECTION RIGHTS

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request erasure of your personal data

• Object to or restrict processing in certain circumstances

Requests can be made by contacting us using the details below.

COOKIES

Our website may use cookies to improve user experience and analyse website traffic. You can choose to accept or decline cookies through your browser settings.

CONTACT DETAILS

If you have any questions about this Privacy Policy or how we handle your data, please contact:

DampLine Ltd
Email: info@dampline.co.uk
Telephone: 07399 655976

POLICY UPDATES

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.